Terms and Conditions
Conditions of Sale
Irrespective of the date of order, all products supplied are chargeable at the prices ruling on the day of delivery.
1) Time of Delivery
The time of dispatch stated in this quotation is an estimate and shall date from receipt by us of definite instructions to proceed with the necessary information. We undertake to adhere as closely as possible to the period stated, but can accept no liability for failure to do so or for any loss or delay occasioned by strikes, lockouts, fire, accident, delay in transit after leaving our works, or other contingencies beyond our control.
2) Cancellation
Cancellation will only be accepted by us on condition that all costs and expenses incurred by us up to the time of cancellation, and all loss of profits and other loss or damage resulting to us by reason of such cancellation will be reimbursed by the customer to us forthwith.
3) Advertisements
All descriptions and illustrations contained in our catalogues, price lists, and other advertising matter are intended merely to present a general idea of the equipment described therein and shall not form part of the contract.
4) Quotations
Unless previously withdrawn, quotations remain valid for acceptance within the period stated therein or if no period is stated until four weeks of the date thereof and are subject to written confirmation on receipt of order.
5) Terms of Payment
Strictly C.O.D. unless stated otherwise. The property in goods shall not pass to the buyer until full payment has been made. WHAL reserves the right to remove all goods not paid for in full from the site. Any damage caused in doing so remains the liability of the customer.
6) Conditions and Warranties
All implied conditions, warranties, and guarantees implied by statute, common law, or otherwise are hereby excluded. The company shall not be liable for any loss, damage, injury, or delay whatsoever, whether direct, indirect, consequential, or otherwise.
7) Proper Law
The contract shall be in every respect governed by and interpreted in accordance with English law in England and Scottish law in Scotland.
8) Delivery off Public Highway
If the driver is required to leave the public highway and drive onto private property, this will be done at the sole responsibility of the signatory, who will become fully responsible for any consequential damage. WHAL will seek reimbursement for any vehicle recovery costs, repair of damage, and loss of earnings while out of use.
9) Water
Addition of extra water will reduce the strength and durability of the concrete mix.
10) Complaints
Shortages must be notified to the driver immediately on-site and by telephone to the office within 30 minutes of delivery. A complaint reference number will be issued. Failure to follow this procedure will result in the company not accepting responsibility for shortages.
11) Declaration of Conformity
This concrete complies with BS8500-2 where specified and/or the specifications received. The driver must be informed when a test is to be carried out to ensure compliance procedures are followed.